1. Introduction
InnovateFlux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and digital marketing services.
2. Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email address, phone number)
- Company information (business name, industry, size)
- Marketing preferences and campaign requirements
- Payment and billing information
- Communications with our support team
We also automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Campaign performance data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our lead generation services
- Process payments and manage your account
- Communicate with you about our services
- Analyze and optimize campaign performance
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our services
- Advertising Partners: With platforms like Google, Facebook, and LinkedIn for campaign execution
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Lead Data Protection
For leads generated through our services:
- Lead data is shared only with the client who purchased the lead
- We implement strict data security measures to protect lead information
- Leads are verified for quality and authenticity before delivery
- We maintain records for quality assurance and dispute resolution
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and backup systems
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Request data portability
- File complaints with regulatory authorities
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve our services and user experience
- Deliver targeted advertising
You can control cookies through your browser settings, but this may affect website functionality.
9. Third-Party Services
Our services integrate with third-party platforms including Google Ads, Facebook Ads, and LinkedIn Ads. These platforms have their own privacy policies that govern how they handle your data.
10. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Lead data is typically retained for:
- Active campaigns: Duration of the campaign plus 12 months
- Account information: Duration of business relationship plus 7 years
- Marketing communications: Until you opt out
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
12. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
InnovateFlux
Charles David Thornton, CEO
706 E Mcarthur St
Rotan, TX 79546-3922
Email: [email protected]
Phone: +1 415-704-9565